San Jose

Visit sanjoseca.gov/311, dial 3-1-1, or call (408) 535-3500 for the following:
New service – Missed collection – Change service level
Container repair or exchange – Yard Trimmings cart

San Jose 311

GreenWaste is proud to serve the City of San Jose. GreenWaste provides San Jose customers with weekly yard trimmings and monthly street sweeping services to all residences located in the City of San Jose. Organic materials are then transferred to GreenWaste’s Composting Facility in Gilroy, where they are transformed into nutrient rich compost. Learn about our state-of-the-art facilities.  

Find services at your house with City of San Jose’s Utility Services Lookup.

Omar Lopez, General Manager

Customer Service

Phone:
408.283.4800

Email:
customerservice@greenwaste.com

Upcoming Events

Holiday Collection Schedule

GreenWaste provides regular collection services on all holidays except New Year’s, Thanksgiving, and Christmas Day. If your collection day falls on or after one of these holidays, your collection will be delayed by one day.

Yard trimmings are collected weekly from residential homes, mobile home parks, and participating condos and apartments. Collection varies by complex; contact your property manager for details.

GreenWaste offers two ways to collect yard trimmings:

    • Place your yard trimmings loose in the street (no extra charge).
    • Place your yard trimmings in your optional yard trimmings cart for collection. Visit sanjoseca.gov/311, dial 3-1-1, or call (408) 535-3500 to order a yard trimmings cart and start your yard trimmings subscription. Yard trimmings carts are mandatory in some areas of the city for yard trimmings collection.

All yard trimmings collected in the City of San Jose are brought to the GreenWaste Materials Recovery Facility (MRF) in San Jose.


Yard Trimmings Setout Guidelines

Follow these simple guidelines when setting out your yard trimmings:

    • Piles should be 5 by 5 feet or less and be placed at least 1 foot from the curb and 5 feet from carts, cars and additional piles.
    • Carts and piles should be kept out of bike lanes and red-curbed areas.
    • Branches should be less than 5 feet long and smaller than 6 inches in diameter.
    • Do not obstruct access to the yard trimmings pile, such as parking your vehicle on or near the piles.
    • Do not place yard trimmings piles out more than 24 hours before collection day.
    • Sweep up and place remaining debris in the garbage cart. Remaining yard trimmings can be saved for the next collection day or composted at home.

Property managers and owners employing landscape contractors are responsible for ensuring setout instructions are followed.

 

Accepted Material:

Unaccepted Material:

  • Branches
  • Flowers
  • Grass clippings
  • Leaves
  • Palm fronds
  • Small prunings
  • Sod
  • Ashes
  • Concrete or rocks
  • Dirt
  • Fruit or vegetables
  • Lumber
  • Pumpkin
  • Pet waste

Billing & Rates

Services for residential homes with cart service for garbage are billed through the Santa Clara County Secured Property Tax Bill.

Visit the City of San Jose’s rate webpage.

 

Residential streets are swept once a month between 7 a.m. and 5 p.m. on the day after garbage collection.

Street sweeping protects our environment by removing pollutants from the street where they can enter storm drains, creeks and our Bay, and harm fish and wildlife.

Street Sweeping Graphic

Billing & Rates

Services for residential homes with cart service for garbage are billed through the Santa Clara County Secured Property Tax Bill.

Visit the City of San Jose’s rate webpage.

Did you know that GreenWaste processes most of the material produced in San Jose at our MRF? While GreenWaste collects only yard trimmings material from your home, your recyclables and garbage are likely sorted for recovery in our facility.

For information about garbage and recycling services visit the City of San Jose website.

Need sorting guidance? Check out SanJoseRecycles.org or view the San Jose Residential and Garbage Recycling Guide.

Local Community Contacts

GreenWaste Recovery |
Local Office

610 E. Gish Rd.
San Jose, CA 95112

City of San Jose

200 E. Santa Clara St.
San Jose, CA 95113

Phone: 408.535.3500
www.sanjoseca.gov